Falls and incidents: closing the gap between care and compliance

When a resident or service user falls or suffers an injury, the immediate priority for care teams is clear: assess and treat the patient, ensuring their wellbeing is the focus.

However, while this work is ongoing, care providers also need to record and report the incident and ensure they are meeting regulatory requirements. In practice, this can lead to a “two track” approach. One track is dealing with the client while another track focuses on recording and compliance.

This disconnected approach means care teams are often obliged to manually re-enter data. It also means visibility is fragmented and this opens up unnecessary risk and friction.

In this video, Evaran’s Chief Scientific Officer Lahn Straney explores this topic. He offers a solution that reduces risk and the need for duplications, ensuring providers are fully compliant while doing their best for their clients.

Lahn demonstrates how Evaran’s single Connected Care Record unites two tracks and helps to create a system which supports both the frontline care team’s immediate response and the compliance team’s reporting obligations.